Waterfall - Migration to upgraded NYC infrastructure – Maintenance details

Experiencing minor outage

Migration to upgraded NYC infrastructure

Completed
Scheduled for 09 August, 2025 at 8:00 AM – 10:00 AMUTC

Affects

Locations

Under maintenance from 8:00 AM to 10:00 AM

USA

Under maintenance from 8:00 AM to 10:00 AM

NYC - New York City, NY

Under maintenance from 8:00 AM to 10:00 AM

Game

Under maintenance from 8:00 AM to 10:00 AM

Updates
  • Completed
    09 August, 2025 at 10:00 AMUTC
    Completed
    09 August, 2025 at 10:00 AMUTC
    Maintenance has completed successfully
  • In progress
    09 August, 2025 at 8:00 AMUTC
    In progress
    09 August, 2025 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    09 August, 2025 at 8:00 AMUTC
    Planned
    09 August, 2025 at 8:00 AMUTC

    We'll be upgrading all game clients in our NYC location to our new network powered by Gcore DDoS protection, in our new cabinet in Equinix NY7. You can expect more consistent and lower latency after this upgrade, as well as enhanced DDoS protection with better filters and a larger global network.

    This maintenance will be taking place over a couple of hours, but each server will only have a few minutes of downtime as each server will be migrated separately, reducing downtime during the migrations. Servers will be gracefully shut down before migration, and started after completion.

    If you have any questions, please contact us at support@waterfall.gg.

    Thanks!