Waterfall - Issues with AMS-01 – Incident details

Experiencing minor outage

Issues with AMS-01

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

Locations

Partial outage from 10:30 AM to 12:48 PM, Operational from 11:12 AM to 12:48 PM, Partial outage from 12:48 PM to 2:47 PM, Operational from 12:48 PM to 2:47 PM

Europe

Partial outage from 10:30 AM to 12:48 PM, Operational from 11:12 AM to 12:48 PM, Partial outage from 12:48 PM to 2:47 PM, Operational from 12:48 PM to 2:47 PM

AMS - Amsterdam

Partial outage from 10:30 AM to 12:48 PM, Operational from 11:12 AM to 12:48 PM, Partial outage from 12:48 PM to 2:47 PM, Operational from 12:48 PM to 2:47 PM

Game

Partial outage from 10:30 AM to 2:47 PM

VPS

Partial outage from 10:30 AM to 11:12 AM, Operational from 11:12 AM to 2:47 PM

Updates
  • Resolved
    UTC
    Resolved
    We are almost finished with getting services back up.
  • Update
    UTC
    Update

    We are still working on getting game services back up.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. VPS services should be back up - game services are currently being worked on.

  • Investigating
    UTC
    Investigating

    We have identified that services on these nodes are currently affected. The team is investigating and will provide updates.